WhatsApp Business & SME Growth

Must Meta Open WhatsApp to Competing AI Assistants? | PYMNTS.com

Must Meta Open WhatsApp to Competing AI Assistants? | PYMNTS.com

In this blog post for Steptoe, authors Robert Klotz & Lucia Rama discuss the European Commission’s June 9 decision requiring Meta to provisionally restore free access to the WhatsApp Business API for competing general-purpose AI assistants. The measure, adopted under Article 8 of Regulation 1/2003, is linked to the Commission’s ongoing investigation into whether Meta…

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WhatsApp Business to introduce token-based pricing for Meta Business Agent from August 1- Moneycontrol.com

WhatsApp Business to introduce token-based pricing for Meta Business Agent from August 1- Moneycontrol.com

WhatsApp Business to introduce token-based pricing for Meta Business Agent from August 1 Meta also plans to reinstate charges for certain types of business messages as it seeks to accelerate WhatsApp Business growth. July 02, 2026 / 02:15 IST India has become central to Meta’s business messaging ambitions

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BMC to launch WhatsApp Business and Google Messages for property taxpayers

BMC to launch WhatsApp Business and Google Messages for property taxpayers

The rollout of digital communication channels for property taxpayers is being planned by the Brihanmumbai Municipal Corporation (BMC) as part of a broader effort to strengthen tax compliance and simplify the payment process. A tender has been floated by the civic body’s Assessment and Collection (A&C) Department for introducing property tax services through WhatsApp Business…

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EU Antitrust Order Reopens WhatsApp to ChatGPT, Setting Precedent for AI Markets

EU Antitrust Order Reopens WhatsApp to ChatGPT, Setting Precedent for AI Markets

ChatGPT returned to WhatsApp across the European Economic Area on Sunday — not because Meta changed its mind, but because the European Commission forced it to, deploying one of the rarest enforcement instruments in EU competition law to prevent a dominant messaging platform from locking rival AI assistants out of a gateway to roughly half…

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