Claude, ChatGPT, Grok and Microsoft email recover after disruption | The Express Tribune

Claude, ChatGPT, Grok and Microsoft email services recover after disruption

Claude models recover after fix; Opus 4.8 and Opus 5 remain affected by elevated error rates

ChatGPT, Claude, and Gemini app icons in this illustration taken June 5, 2026. REUTERS

AI agent claude, ChagGPT, xAI’s Grok and Microsoft’s email services were gradually recovering after a technical issue disrupted access to Exchange Online and several other Microsoft 365 services worldwide. According toAxios, all three major AI agents showed disruption as stated by the outage company, Dowdetector

Axiosalso reported worldwide issues with Google’s Gemini, however, the company has confirmed the outage notice. Claude’s website said Opus 4.8 and Opus 5 models are affected while the issue affecting Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 has been resolved

Microsoft initially said it had identified a common failure pattern involving authentication and protocol connectivity within Exchange Online, its cloud-based email and calendar service

The company later traced the disruption to an issue involving a core authentication configuration used by several internal services within the Exchange Online infrastructure

Microsoft engineers conducted manual tests on individual servers before expanding remedial measures across the affected infrastructure. “We continue to see gradual improvements to the service as our mitigation actions are applied,” the company said in an update

It warned that users could continue to experience varying levels of disruption and email delays while recovery efforts continued

Microsoft also said the authentication issue affected services beyond Exchange Online. Reports indicated that OneDrive for Business, SharePoint Online, Teams, Microsoft Purview and Microsoft Defender XDR were among the services experiencing disruption

Outage-monitoring platform Downdetector recorded thousands of user reports at the height of the disruption, although its figures reflect reports submitted by users and do not represent the total number of people affected

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Source: tribune.com.pk