Update, August 21, 2026: The August 2026 spam update has finished rolling out, according to Google’s Search Status Dashboard. It ran from August 18 to August 21, 2026, a total of 2 days and 16 hours

Google has finished rolling out the August 2026 spam update, according to the Search Status Dashboard. The update applies globally and to all languages

The Dashboard recorded the update as an incident impacting ranking, beginning at 9:27 a.m. Pacific on August 18, with the release note posted at 9:28 a.m. PDT. The completion note went up at 1:49 a.m. PDT on August 21, 2026, putting the rollout at 2 days and 16 hours

Google didn’t post a blog article to go with either the release note or the completion note. As of publication, its spam updates page hasn’t changed since December

Google didn’t announce any new spam policy types with this rollout. Its existing spam policies are still the rules to check against

Spam Update History In 2026

The August 2026 spam update is the third Google has released this year. The March 2026 spam update was the fastest confirmed rollout in the dashboard’s history at 19 hours and 30 minutes. The June 2026 spam update took 2 days and 1 hour

The June update followed a May 15 clarification that Google’s spam policies also apply to attempts to manipulate generative AI responses in Search, including AI Overviews and AI Mode. As of publication, Google hasn’t said whether the August update targeted that behavior

Why This Matters

The rollout is closed, so Search Console data from after August 21, 2026 gives a cleaner read than anything pulled while the update was still moving. The weeks before August 18 work as the baseline for that comparison

Sites seeing fluctuations should check their compliance with existing policies. Google’s documentation says recovery can take months, since its automated systems need time to see that a site follows the rules

Looking Ahead

Google’s ranking release history page now lists the August update’s duration alongside the March and June entries. Any ranking changes tied to this update have already taken effect

Featured Image: Anucha Tiemsom/Shutterstock

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NEW DELHI: The cloud has found a dark cloud of its own. The Indian government has directed Google to remove hundreds of accounts and links hosted on its Firebase platform after authorities detected cybercriminals using the service to impersonate banks and target consumers with financial scams, Reuters reported

The action comes as online fraud continues to rack up a hefty bill in India. Government data cited in the report shows that alleged online scams cost users nearly $2.4 billion in 2025, while authorities are now seeing scammers increasingly turn to legitimate cloud and app-development infrastructure to host malicious content

The Indian Cyber Crime Coordination Centre (I4C) ordered the removal of at least 57 Firebase-hosted websites and databases in August alone, saying they were being used to distribute malware and steal sensitive financial information. The notices, sent to Google and reviewed by Reuters, form part of a wider crackdown on fraudulent online operations

One of the notices highlighted how fraudsters were disguising Android malware as legitimate banking services and targeting credit card users. Victims were allegedly lured with offers around new credit cards, reward-point redemptions and credit-limit upgrades, before being directed to malicious links

The issue is not Firebase itself, but how its infrastructure is being exploited. Firebase is widely used by developers to build applications and host websites, making its scale, accessibility and trusted infrastructure attractive not only to legitimate users but also to scammers looking for a seemingly credible digital home

Authorities have not accused Google or Firebase of wrongdoing. However, the notices reportedly cite rules under which Google could face liability if flagged links are not removed within three hours of receiving a notice from authorities

People familiar with the matter told Reuters that notices involving alleged Firebase abuse have been issued repeatedly in recent months, suggesting the problem is becoming a recurring feature of India’s cybercrime landscape rather than a one-off abuse of the platform

Google said it maintains strict policies against phishing, malware distribution and financial fraud and works with law enforcement agencies, including I4C, to review and act on valid requests

The development also underlines a growing headache for regulators: cybercriminals are not necessarily building suspicious infrastructure from scratch. Instead, they can increasingly piggyback on legitimate digital tools and services, turning platforms designed to help businesses and developers build online products into launchpads for scams

For Indian consumers, that makes the familiar-looking link itself an increasingly unreliable sign of safety because in the cybercrime game, even the trusted cloud can sometimes carry dangerous baggage

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GuidelyPro.AI Launches Product Match Engine for Shopify and WooCommerce Stores Worldwide

GuidelyPro.AI

Swiss-built product guides online shoppers from a few focused questions to relevant, explained product recommendations in three to five steps

ZUG, ZG, SWITZERLAND, August 21, 2026 /EINPresswire.com/ — GuidelyPro.AI, a Swiss-built Product Match Engine for e-commerce, is now generally available worldwide following its public launch on 6 August 2026. The product enables Shopify and WooCommerce merchants to guide shoppers through complex product choices in English, German, Spanish and Italian.
Online stores can provide extensive product information while still leaving shoppers uncertain about what to choose. GuidelyPro.AI addresses this decision gap by turning product discovery into a short, guided interaction. Shoppers answer a sequence of relevant questions, and the product interprets their stated needs, matches those needs with information in the merchant’s product catalogue, and presents relevant recommendations with an explanation of why they fit.
“Personalization in e-commerce should help people make decisions, not simply show them more options,” said Stephan Heilmann, founder of GuidelyPro.AI. “I built GuidelyPro.AI after encountering this problem myself: an online store can offer all the product information a shopper might need and still provide too little guidance to make a confident choice. Our aim is to give merchants a practical way to make product discovery feel more like a helpful conversation.”
A typical guided interaction reaches product recommendations in three to five steps. Merchants can use the product to help shoppers compare relevant options and understand the reasoning behind a recommendation. It is designed to reduce decision friction and support more confident purchase decisions.Les Collines, a jam manufacturer in Hillsdale, New York, is among the businesses using GuidelyPro.AI. The product is intended for specialist merchants whose customers may benefit from guidance based on preferences, needs or intended use.
GuidelyPro.AI is bootstrapped and independently developed by ad bonum Ltd., headquartered in Zug, Switzerland. The service is hosted in Switzerland on Flow Swiss AG’s cloud platform, which is certified to ISO/IEC 27001:2022.
GuidelyPro.AI is available now to Shopify and WooCommerce store owners worldwide. Plans start at USD 99 per month, plus a plan-specific share of attributed revenue. Further information and product access are available at guidelypro.ai.
About GuidelyPro.AI
GuidelyPro.AI is a Swiss-built Product Match Engine for e-commerce. It helps online stores guide shoppers from broad product choice to relevant recommendations through a short sequence of questions tailored to their needs. Launched globally in August 2026, GuidelyPro.AI is generally available for Shopify and WooCommerce stores in English, German, Spanish and Italian. GuidelyPro.AI is a brand of ad bonum Ltd. and is headquartered in Zug, Switzerland. Learn more at guidelypro.ai.

Stephan Heilmann
ad bonum AGemail us here
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EIN Presswire provides this news content “as is” without warranty of any kind. We do not accept any responsibility or liability
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Happy Friday, MARKETING-INTERACTIVE readers and welcome back to Gen Z Perspectives, your go-to feature where we unpack the week’s top stories and trending topics through the eyes of Gen Z. From the biggest industry moves to viral moments and marketing controversies worth dissecting, we’re bringing the heat with authenticity, awareness and probably a few unfiltered takes

This week, Pocky is putting a snackable spin on Singapore’s classic breakfast combo, Anthropic is preparing to watermark text generated by future Claude models, and Instagram is refreshing its identity with its first wordmark update in a decade

Stick around, we’re breaking it all down

Don’t miss: Gen Z perspectives: New agencies, new interiors and National Day’s AI reality check

1. Pocky wants a seat at Singapore’s breakfast table

Pocky is giving Singapore’s classic breakfast combo a snackable spin, launching limited-edition ‘Kopi-O’ and ‘Kaya toast’ flavours as it looks to connect with younger consumers through familiar local tastes

The launch forms part of the brand’s “Pocky-Tiam” campaign, which draws inspiration from Singapore’s kopitiam culture and its role as an everyday gathering point across generations

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The global pandemic has accelerated the work-from-home movement in a big way. More than half of the American workforce was working remotely as of April 2020, according to a survey by freelancing platform Upwork. Before the COVID-19 pandemic, about half of hiring managers hired remote talent. Today, that has increased to 94 percent [1].

This is good news for anyone interested in working from home jobs and enjoying the benefits they provide.

In this article, we’ll take a look at ten jobs (many of them with entry-level options) that hire remote employees. These jobs pay well and are projected to be in demand through 2032, according to the US Bureau of Labor Statistics (BLS). You’ll also learn more about the benefits of working from home, and some tips for applying to remote jobs

10 real work-from-home jobs that are hiring

As we begin to look toward our post-pandemic future, it seems that more and more companies plan to permanently support more remote work opportunities across a wide range of industries. If you’re interested in pivoting to a job that allows you the flexibility that comes with working from home, consider these career options

All salary data represents the average salary in the United States as of April 2024 Job growth data comes from the US Bureau of Labor Statistics and represents projected growth from 2022 to 2032 (unless otherwise noted)

Explore more in-demand careers withCareer Academyon Coursera. Find the right role for your goals, build skills, and earn a micro-credential from industry leaders like Google, Microsoft, IBM, and Meta

1. Computer support specialist

Salary: $60,810

Projected job growth: 5 percent (as fast as average)

Computer support specialists, also known as computer technicians or IT support specialists, help individuals and businesses set up and maintain their computers, software, and networks. Computer support specialists can assist customers

Explore this career:How to Get a Job as a Computer Technician: 10 Tips

2. Social media manager

Salary: $56,770

Projected job growth: 10 percent (as fast as average)

Social media marketers leverage social media platforms, like Facebook, LinkedIn, and TikTok, to attract new customers and engage with existing ones. As social media becomes a business necessity across industries, the demand for savvy social media experts will likely continue to grow

Explore this career:How to Become a Social Media Manager

3. Project manager

Salary: $98,580

Projected job growth: 25 million new jobs by 2030 [<a href="https://www.pmi.org/learning/careers/talent-gap-2021″ rel=”nofollow noopener” target=”_blank”>2]

Project managers are in demand in just about every industry. In this role, you get to use your organization and people skills to lead teams and complete successful, on-time, and on-budget projects. Thanks to advances in online collaboration software, it’s easier than ever to work remotely as a project manager

Explore this career:What Does a Project Manager Do? A Career Guide

4. Data analyst

Salary: $76,293

Projected job growth: 5 percent (much faster than average)

Data analysts collect, clean, and interpret data to help organizations make better business decisions. The daily tasks and responsibilities of a data analyst tend to be computer-based and well-suited for remote work

Explore this career:What Does a Data Analyst Do? 2023 Career Guide

5. Information security analyst

Salary: $120,360

Projected job growth: 32 percent (much faster than average)

Take an active role in protecting your company’s data, computers, and networks from cyberattacks and data breaches as an information security analyst. Cybersecurity has become even more critical as more people work from home. This demand for cybersecurity skills has created nearly half a million job openings in the United States alone in 2021 [3]

Explore this career:10 Cybersecurity Jobs: Entry-Level and Beyond

6. Web or software developer

Web developer salary: $92,750

Software developer salary: $130,160

Projected job growth: 16 to 25 percent (much faster than average)

Create and maintain websites, programs, and computer or mobile applications as a developer. This field was one of the first to embrace a remote work culture, even before the pandemic. This makes it an excellent option if you’re creative with a knack for problem solving

Explore this career: How to Become a Software Developer | 9 Tips

7. UX designer

Salary: $119,584

Projected job growth: 13 percent by 2025 [4]

If you’re interested in working at the intersection of technology and design, then a career in user experience (UX) could be a good fit. Help make products more usable, enjoyable, and accessible with a host of remote-friendly tools

Explore this career:What Does a UX Designer Do?

8. Sales representative

Salary: $73,080

Projected job growth:1 percent (slower than average)

As a sales rep, you help match customers with the right products and services for their needs. Working in sales, especially in the technology sector, gives you the chance to engage with people remotely while helping businesses thrive

Explore this career:What Is a Sales Representative?

9. Data scientist

Salary: $108,020

Projected job growth:35 percent (much faster than average)

Skilled data scientists are in demand in just about every industry to transform large quantities of data into valuable business insights. If you enjoy working with numbers and using data to solve problems, consider a career in data science, artificial intelligence, or machine learning

Explore this career:What Is a Data Scientist? Salary, Skills, and How to Become One

10. Translator or interpreter

Salary: $ 57,090

Projected job growth: 24 percent (much faster than average)

If you’re fluent in English and another language, you could use those skills to work remotely. As a translator, you’d convert written information from one language to another. As an interpreter, you’d convert spoken words between languages

Learn a new language

Start communicating in Korean through the First Step Korean language course, or polish up your Spanish skills with the Learn Spanish: Basic Spanish Vocabulary Specialization.

Benefits of working from home

As many have come to realize during the pandemic, working from home comes with a host of benefits. Here are a few reasons to consider switching to a career that supports remote work:

Work-life balance:Working from home often offers a more flexible work schedule, which can help you better manage family responsibilities, hobbies, and other life obligations

Increased productivity: According to a FlexJobs survey, more than half of respondents (51 percent) said they’re more productive working from home than they are in the office [5]

No commute: The average one-way commute in the US is 26 minutes [6]. That’s nearly an hour a day or more than four hours a week. Reclaim that time when you work from home. Shorter commutes have also been linked to reduced stress and better health

Location independence: In the world of remote work, you don’t have to relocate to a new city to get a job. You can live where you want and work for the company you want, no matter where they’re located

Financial savings: When your home is your office, you can save money on gas, parking, childcare, eating out, and even your work-specific wardrobe

Better health: Working from home can translate to more time for physical activity, less exposure to illness, the option to create an ergonomic workspace, and more opportunities to eat healthier

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How to work from home: Tips for applying to remote jobs

You might find applying for remote jobs to be a bit different than the typical in-person experience. As you prepare to make the switch, here are some tips to help you find and get hired for remote work

If you’ve worked remotely or collaborated with colleagues in a different location in the past, highlight that experience in your resume. Use the words “remote” and “virtual” to help applicant tracking systems pick up that experience

Similarly, if you’ve used digital collaboration tools before (Slack, Salesforce, Trello, Zoom, etc.), make sure to include them in your resume as well

Include remote-only job boards, like FlexJobs, JustRemote, or Working Nomads, in your job search

Focus on developing and highlighting key skills for remote work, including written communication, self-direction, adaptability, and time management

Find a quiet and well-lit spot for your remote interviews. Before the interview, make sure your computer, camera, microphone, headphones—any tech you plan on using—is in good working order

Watch this video for more tips on interviewing remotely:

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Launch a new remote-friendly career with confidence by completing a Professional Certificate on Coursera. Build job-ready skills for in-demand roles in as little as a few months. Learn at your own pace from industry-leading companies, like Adobe, Google, and IBM

Article sources

Upwork. “The Future of Remote Work, https://www.upwork.com/press/releases/the-future-of-remote-work.” Accessed April 22, 2024

Keep reading

5 Entry-Level Remote Jobs to Explore (and Where to Find More)
March 30, 2026
Entry-Level IT Support Jobs: Skills, Education, and Salaries
November 26, 2024
Remote Customer Service Jobs: 2026 Guide
June 25, 2026
Getting a Remote Sales Job: Your 2026 Guide
July 1, 2026
How to Become a Virtual Assistant in 2026
August 19, 2026
12 Work-from-Home Health Care Jobs
June 24, 2026

Updated on Apr 30, 2026
Written by:

Coursera Staff

Editorial Team

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals

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Key takeaways

Popular certifications for a solutions architect include AWS Certified Solutions Architect–Associate, AWS Certified Solutions Architect–Professional, Google Professional Cloud Architect, Certified ScrumMaster, and more

Some of the best certifications for a solutions architect also include Certified Cloud Security Professional and Microsoft Certified Azure Solutions Architect Expert

The AWS Solutions Architect certifications are available at two levels, Associate and Professional, which verify your ability to design and create solutions using Amazon Web Services

Consider the AWS Solutions Architect Professional certification to validate your ability to design and manage complex solutions. Explore seven certifications for a solutions architect, including the skills each certification will validate, exam costs, and the requirements you’ll need to begin. If you’re ready to earn a certification, consider enrolling in the AWS Cloud Solutions Architect Professional Certificate. You’ll have the opportunity to learn about solutions and software architecture, cloud infrastructure, and scalability in as little as two months. Upon completion, you’ll have earned a shareable career credential to include on your resume or LinkedIn profile.

What is a solutions architect?

A solutions architect helps design and build IT solutions and infrastructure, considering the complex needs of organizations and implementing technical solutions to support and improve business processes. This can include considerations like cloud computing, security, efficiency, automation, performance, and cost

Complex IT systems, such as those that support medical devices, robots, or satellite systems, often have a team of solutions architects implementing and building solutions. In this role, you will collaborate with other professionals to determine what IT solutions and infrastructure your company or client needs and then develop robust and scalable systems to help them meet their goals

What qualifications do you need to be a solutions architect?

Most solutions architects have a bachelor’s degree (66 percent), while many also hold a master’s degree (24 percent) [1]. Popular areas of study include computer science, business, electrical engineering, and computer engineering

Seven certifications for solutions architects to explore include the AWS Certified Solutions Architect–Associate, the AWS Certified Solutions Architect–Professional, the Google Professional Cloud Architect, the Certified Cloud Security Professional (CCSP), Microsoft Certified: Azure Solutions Architect Expert, Certified ScrumMaster (CSM), and The Open Group Architecture Framework (TOGAF): Enterprise Architecture Practitioner. Learn more about the requirements and costs of each certification.

1. AWS Certified Solutions Architect–Associate

Amazon Web Services (AWS) offers a variety of certifications for professionals working with AWS services, including the AWS Certified Solutions Architect at the Associate and Professional levels. At the Associate level, this certification demonstrates your ability to design and create solutions using AWS services

Requirements: You will not have to complete any prerequisites before taking this exam. AWS recommends you have at least one year of experience working with AWS cloud-based services, or one to three years of IT experience paired with time spent preparing for the exam. AWS recommends that individuals who want to take this exam but don’t currently have IT or AWS experience start with AWS Certified Cloud Practitioner, a foundational-level exam validating fundamental AWS skills.

Cost (US): $150 [2]

2. AWS Certified Solutions Architect–Professional

After you earn your Associate level or gain experience working directly with AWS services to design cloud solutions, you can consider earning your AWS Certified Solutions Architect – Professional credential. This certification validates your ability to design and manage complex solutions and to optimize for security, cost, and automation. The AWS Certified Solutions Architect–Professional certification covers topics in four domains: designing solutions for organizational complexity, designing new solutions, improving existing solutions, and facilitating workload migration/modernization.

Requirements:AWS recommends that you have two or more years of experience building and implementing cloud solutions using AWS services prior to taking this exam

Cost (US): $300 [3]

3. Google Professional Cloud Architect

The Google Professional Cloud Architect certification demonstrates your ability to design and build robust, scalable solutions leveraging Google Cloud services. This certification covers topics like designing and planning cloud-based solutions, managing solution infrastructure, designing for security, optimizing processes, and managing the implementation of the solution. Google offers eight other certifications at the Professional level for individuals working with cloud services, including Cloud Database Engineer, Cloud Developer, Cloud Security Engineer, and more.

Requirements: You do not have to complete any prerequisites before taking this exam, but Google recommends that you have three or more years of experience with cloud architecture, including at least one year of experience working with Google Cloud

Cost (US):$200 [4]

4. Certified Cloud Security Professional (CSP)

The Certified Cloud Security Professional (CCSP) offered by ISC2 demonstrates your skills and knowledge of cloud security best practices. The ISC2, a member association for professionals working in cybersecurity, provides advocacy, research, training, and certification. The CCSP covers topics across six domains: cloud concepts, architecture, and design; cloud data security; cloud platform and infrastructure security; cloud application security; cloud security operations; and legal, risk, and compliance.

Requirements:To qualify for the CCSP, you will need at least five years of professional experience in IT, with at least three years of experience in information security and at least one year of experience working in one of the six exam domains. You will also need to maintain membership with ISC2

Cost (US):$599 [5]. The annual membership fee for ISC2 is $135 [6]

5. Microsoft Certified: Azure Solutions Architect Expert

The Microsoft Certified: Azure Solutions Architect Expert validates your expertise and experience administering and developing Azure solutions and the DevOps process. To earn this certification, you will need to pass Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions, which covers topics such as designing solutions for storage, business continuity, infrastructure, identity, governing, and monitoring solutions.

Requirements:To qualify for the Microsoft Certified: Azure Solutions Architect Expert, you will need to first earn the Microsoft Certified: Azure Administrator Associate credential

Cost (US): $165 [7]

6. Certified ScrumMaster (CSM)

The Certified ScrumMaster (CSM) offered by the Scrum Alliance is a credential that demonstrates your ability to work in and manage Scrum projects, as well as your understanding of leadership principles and impacting organizational change. Scrum is a project management process under the Agile framework that helps teams organize their work in cycles of feedback, improvement, and value delivery to customers. To earn this certification, you will complete a learning program covering the core concepts of Scrum and pass a certification exam.

Requirements: You do not need to complete any prerequisites prior to taking this exam. The certification is a learning program as well as an exam, so you do not need to have prior knowledge of Scrum to be successful

Cost (US):The individual trainers who administer the CSM courses set their own prices, creating an available range between $250 and $2,495 [8]. This price range reflects a difference in the format, location, and specific offerings of individual programs

7. The Open Group Architecture Framework (TOGAF): Enterprise Architecture Practitioner

The Open Group Architecture Framework (TOGAF): Enterprise Architecture Practitioner is a certification that demonstrates your expertise in the TOGAF Standard, an industry-standard methodology for enterprise architecture. After gaining expertise in the TOGAF approach, your job opportunities, industry credibility, and effectiveness in your role will most likely increase. You will demonstrate your ability to apply TOGAF techniques and methodologies to enterprise change management. The exam for this certification is split into two parts.

Requirements:You don’t have to complete any prerequisites before taking this exam. However, if you’ve earned the TOGAF Enterprise Architecture Foundation certification, you only need to take Part 2 of this exam. If you have not passed these certifications, you will need to complete a learning component prior to taking your exam

Cost (US):$375 each, $610 bundled [9]

Discover free career resources

Explore your career options, take a quiz, and assess your skills by visiting our Career Rehitecture and related fields by checking out these free re

Read our Career Chat issue:What Should You Earn: A Certificate or a Degree?

Consider your path:Cloud Computing Learning Roadmap: From Beginner to Expert

Watch on YouTube:Career Spotlight in 90 Seconds: Cloud Architect

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Article sources

Zippia. “Solutions Architect Education Requirements, https://www.zippia.com/solutions-architect-jobs/education/.” Accessed August 11, 2026

Keep reading

7 In-Demand Scrum Master Certifications 2026
March 23, 2026
What’s the Difference Between AWS vs. Azure vs. Google Cloud?
February 27, 2026
What Is the Best Way to Learn AWS?
February 6, 2026
9 Essential IT Certifications for 2026
August 10, 2026
7 Popular Cloud Security Certifications for 2026
August 13, 2026
Is a Computer Science Degree Worth It?
May 30, 2026

Updated on Aug 19, 2026
Written by:

Coursera Staff

Editorial Team

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact

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Pakistan, Google sign MoU to light up $30bn digital roadmap

MG News| August 21, 2026 at 02:19 PM GMT+05:00

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August 21, 2026 (MLN): The Government of Pakistan
and Google signed a Memorandum of Understanding (MoU) to strengthen cooperation on digital skills,
IT exports and innovation, which marks a significant step toward establishing a
Google office in the country and expanding AI access for Pakistani students and
institutions

The MoU was signed at a ceremony in Islamabad by
Secretary Ministry of Information Technology Zarar Hashim Khan and Google’s
Senior Director of Government Affairs and Public Policy for Southeast Asia,
David Weller, in the presence of Prime Minister Muhammad Shehbaz Sharif, US
Chargé d’Affaires Natalie Baker, and members of the Federal Cabinet, said a
press release issued

Under the agreement, Google will expand its Career
Certificates programme in Pakistan, with a target of issuing 150,000 career
certificates during the current year to promote digital skills among the youth

The two sides also agreed to widen Pakistani students’
access to Google’s advanced artificial intelligence tools, including Google AI
Plus and Gemini, free of cost, while jointly establishing an AI Centre of
Excellence in Islamabad to train Pakistani human re

The MoU further covers cooperation to enhance the global
competitiveness of Pakistan’s mobile applications and gaming industry, promote
digital payments, and expand the scope of digital commerce in the country

On the government side, the agreement provides for the
use of AI-powered data analytics in the Federal Board of Revenue’s digitization
programme, along with the deployment of AI in agriculture for crop monitoring,
forecasting and sustainable farming practices

Digital platforms will also be leveraged to help small
and medium-sized enterprises access global markets

A joint task force comprising representatives of the
government, Google and other relevant stakeholders will be constituted under
the MoU to prepare a roadmap for enhancing Pakistan’s IT exports and
competitiveness, and to identify barriers and growth opportunities in the
sector

The two sides agreed to further expand opportunities for
young people in digital skills, startups and the technology sector, in line
with the Prime Minister’s vision of raising Pakistan’s IT exports and digital
economy to $30 billion by 2030

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Source: mettisglobal.news

The 24-Hour Customer Is Here And Most Businesses Aren’t Ready For Them

ANI | Updated:Aug 20, 2026 14:03IST

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VMPLNew Delhi [India], August 20: Customer expectations are changing. People increasingly expect businesses to respond quickly, directly and on the channel already in their hands. According to WhatsApp’s 2026 State of Business Messaging report, a Meta commissioned Kantar study across 22 global markets including India, 69% of consumers consider waiting on hold a waste of time, while nearly 80% say they need proof of legitimacy before engaging with a brand’s message.For businesses, this is exposing a communication gap. Customer conversations handled through personal phones or unmanaged WhatsApp accounts can result in missed messages, unanswered leads and conversations that are difficult for teams to track. In sectors such as real estate, healthcare, travel and D2C, where decisions can happen quickly, delayed responses can mean losing both a customer and the relationship.The response is increasingly about infrastructure rather than simply adding more support staff. WhatsApp business platforms are bringing together shared team inboxes, AI driven customer conversations, automated follow ups and integrations with existing business systems. WappBizis one such platform. Founded by Varsha Sharma and Ghanshyam Sharma, WappBizis an official Meta Business Partner focused on helping businesses manage customer conversations more systematically.

The platform is integrated with MDOC, a CRM widely used across the real estate industry, allowing WhatsApp conversations to flow into existing workflows. It also supports integrations with ZOHO, Google, Shopify and other business applications.Another emerging capability is specialised AI sales and support agents built around a business’s own knowledge base. For real estate, such an agent can share project images, videos, brochures, cost sheets and floor plans, collect customer information for qualification and help book site visits, all within a WhatsApp conversation.WappBizis used by businesses including Elegant Hoope, Physio Mobile, Pranajape, Malpani, Vive Motors, Image Laundry and ERA Realty Network.Businesses using such platforms have reported faster response times and improved lead conversion, although results vary by use case. The broader shift is towards making customer conversations more organised, responsive and accessible to the right people, while fitting into the systems businesses already use.(ADVERTORIAL DISCLAIMER: The above press release has been provided by VMPL. ANI will not be responsible in any way for the content of the same.)

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Source: www.aninews.in

NEC to Launch Business Automation AI on Microsoft Platform, Japan Rollout from August
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NEC announced on the 18th that it will begin selling its business automation AI agent “NEC cotomi Agent” through Microsoft Marketplace starting in August. The system automatically extracts browser operations and system usage history into data, allowing AI to replicate and autonomously execute business procedures—targeting routine tasks such as expense reimbursement and attendance management. The technology was developed in 2025 and has been offered as a service since January 2026, but this initiative will make adoption and integration easier for companies using Microsoft products. NEC will first target the Japanese market, with overseas expansion also under consideration.

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NEC (6701.T) announced on the 18th that it will begin selling “NEC cotomi Agent,” an AI agent that automates PC-based business operations, through Microsoft’s “Microsoft Marketplace” service platform starting in August. The rollout will initially target the Japanese market, with overseas expansion also under consideration

The newly launched AI agent leverages “cotomi Act,” an agent technology developed by NEC. It automatically extracts browser operations and system usage history into structured data, and once trained, the AI replicates the work procedures. By autonomously operating systems and browsers to execute tasks, it enables significant reductions in work time. The solution is designed for routine tasks such as expense reimbursement and attendance management.

NEC developed this AI technology in 2025 and has been offering it since January 2026 as part of a combined package with software, consulting, and operations and maintenance services. With availability on Marketplace beginning in August, companies making IT investments on Microsoft infrastructure will be able to adopt and utilize the agent more seamlessly. Integration and unified management with Microsoft products, including Microsoft Azure, will also be possible.

Turning Individual Tacit Knowledge into Organizational Capability

A key challenge in enterprise AI adoption is that AI expertise tends to accumulate with individuals, hindering organization-wide knowledge sharing. Through the deployment of this AI agent, NEC aims to build a mechanism that automatically learns and accumulates business know-how through day-to-day operations. The goal is to extract and leverage tacit knowledge held by individuals and organizations, transforming individual execution capability into organizational capability.

Diversifying Delivery Channels

Going forward, NEC plans to expand its offering and distribution channels through Marketplace in addition to its traditional systems integration model. The company also intends to expand its lineup of proprietary solutions and AI applications, potentially marking a turning point in the sales strategy of its AI business

Companies using Microsoft products will find it easier to embed this AI agent into their existing IT environments, enabling them to begin business automation initiatives without large-scale system modifications. Beyond expanding adoption in the domestic market, a future global rollout is expected to contribute to diversifying NEC’s revenue base in its AI solutions business

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WhatsApp Marketing Automation Africa: 6 Dangerous Mistakes Brands Make in Nigeria

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Source: finance.biggo.com

If you’ve ever wanted to share all of your digital conversations with OpenAI, we have good news for you: The AI lab has just launched an Apple Messages plug-in for ChatGPT, allowing interested users to connect their Messages inbox with the chatbot

The benefits of doing this, OpenAI argues, are numerous. Users can use the plug-in to sort, analyze, or edit their messages directly from ChatGPT. The plug-in also works with Codex and ChatGPT Work, so users can use it professionally, not just personally

A brief commercial advertising the new plug-in shows a user asking the chatbot to suggest follow-up messages to their contacts based on the messages received the previous day

You can also ask ChatGPT to delete messages for you, draft and send messages on your behalf, or search for information buried deep in your message history

As with most things related to AI, this new feature raises some privacy questions. OpenAI told Bloomberg that the plug-in runs locally on a user’s machine and that it “doesn’t create an index of all someone’s messages.” Still, the specifics of what that means aren’t immediately clear. TechCrunch has reached out to OpenAI for more information

When it comes to message sending, OpenAI encourages users to keep an eye on what ChatGPT is doing and discourages turning on persistent approval, warning that doing so “removes your final chance to review a message before ChatGPT sends it as you,” the company writes

WhatsApp Marketing Automation Africa: 6 Dangerous Mistakes Brands Make in Nigeria

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Source: techcrunch.com

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